Customer Segmentation

NOT ALL CUSTOMERS ARE THE SAME

EngageCRM has a comprehensive suite of categories which will help you carry out detailed customer segmentation.

If you are requiring customer analysis such as managing customers switching away or where they are in your sales pipeline through to customers nearing their payment due date, then EngageCRM is your key to customer understanding.

KEY FEATURES

Remove guesswork of who your customers are by grouping them based on demographics and behaviour

Limitless ways to segment customers

Identify most and least profitable customer bases and targeted markets

Personalise communications by sending the right message to the right audience at the right time, improving customer retention and reducing churn