POWER PLAYERS

ELECTRICITY

Electricity billing accounts for more than half of all our customers. We have experience supporting all kinds of billing services in both regulated and competitive environments.

At Agility, we have been working closely with electricity utilities in multiple countries for over a decade. We understand the technical, legal and regulatory challenges that businesses face on a daily basis, and we are committed to making it easy for our customers to clear these hurdles every single day.

Smart meters generate vast reams of data, which need to be stored and analysed before it can be billed. Governments are introducing new taxes, new incentives and new subsidies both for social and environmental reasons. Every market has its own unique challenges of geography and economics, and every company has its own business model. This is the sort of dynamic environment where Agility thrives.

Our low-footprint, highly-configurable design allows it to integrate into any established or new company, without restructuring the whole business around the billing software. Agility's flexible customer-focused development process allows us to support changing requirements as the market develops.

The secure industry-standard Microsoft SQL Server platform lets our customers know that they are benefiting from the best technology available. 

 FLOWING SMOOTHLY

WATER

Engage supports all the functions required for large-scale water billing.

We offer a complete solution to water utilities.

At its simplest (in a strata billing situation, for instance), water billing is very simple indeed: you just read the meter and calculate the charges. Some strata managers use Engage in this situation, to give their customers a single unified invoice for all utilities.

However for dedicated water utilities managing supply to many industrial sites over a wide area, the story is much more complicated. Every node in the network is connected to many others, in complex ways; delivery of a high flow at one point may mean that nearby nodes get reduced usage for a time. All this needs to be planned, customers kept fully informed, and invoices at the end of the period reflect not just the volume of water used, but the demands a customer has placed on the network.

Aglity's water module tracks water transactions throughout a billing period, both from metered and unmetered consumption, and converts these to financial transactions at invoice time.

As with all our products, water can optionally be billed alongside other services on a single unified invoice.

 FEEDING THE FLAMES

GAS

Gas was one of the first products to be billed with Agility's systems. Today, many of our clients bill both gas and electricity on a single invoice.

At Agility we have more than ten years' experience supporting both gas and electricity suppliers. Your customers will have everything they need to know about their supply and consumption.

Gas competes with electricity as a fuel for domestic and industrial heating and cooking. Many customers use a mixture of gas and electricity in their homes or businesses, and many companies sell both fuels.

Often customers prefer to receive a single invoice for gas and electricity, and some regulators now require that metered gas consumption be converted into kWh for invoicing so that customers can compare the costs more easily. This is more easily said than done: the conversion requires not just the volume of gas metered but also its pressure, temperature and calorific value, all of which will change over time.

Agility's systems allow you to invoice multiple services even across different sites if necessary, on a single invoice giving the customer easy transparency of all their site-wide energy consumption.

Our systems support dual-fuel billing with a single invoice, converting metered volumes into kWh consumption, and all the other requirements of this demanding business. Energy values and carbon emissions can be tracked from invoice to invoice and from year to year, telling the customer everything they need to know about their supply and consumption.

 CALLING THE WORLD

TELECOMMUNICATIONS

Our systems support flexible pricing and billing models for telecommunications users, both for voice and data services.

Our systems interface includes a set of easy-to-manage maintenance tables allowing you to create your own price schemes and deals just by typing numbers in boxes.

As well as basic telecommunication, our systems successfully bill mobile services and data (internet) service. The highly flexible pricing model lets you decide how to market your service, what customers to target, and how to provide the services to best meet their needs.