Webtools Energy

Agility CIS has acquired SaaS pricing and quoting software provider Webtools Energy.

UCONX, Webtools Energy’s lead-to-sales platform, is proven to reduce average handling time while ensuring accuracy and compliance. This augments our Orion billing engine with cloud-native front-end solutions.

Through a tight integration of our products energy retailers can automate customer acquisition workflows and accelerate the movement of information across their businesses.

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UCONX suite

UCONXUCONX is purpose built for the Australian and New Zealand energy markets. It automates key processes to enhance sales campaign performance and reduce operational costs. Low-touch configurations give you complete control over your sales systems, so you can launch new products in minutes and respond fast to changing market trends.

Manage all your products and pricing offers from a single platform that’s easy to configure and helps you launch new sales campaigns fast.

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Produce price-only and comparative quotes for all potential customer sites within minutes with 100% accuracy.

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Enhance your sales operations, make smarter decisions, and drive down customer acquisition costs.

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Seamlessly sign-up and onboard customers with an intuitive tool that automates the process while ensuring complete compliance.

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Benefits to your business

Energy retailers use UCONX to:

  • Reduce sales agent average handling time (AHT)
  • Ensure compliant quoting and onboarding
  • Reduce time to set up new sales channels
  • Improve visibility of sales performance metrics
  • Reduce the complexity of price changes
  • Ensure compliant regulatory documentation

Webtools Energy’s other products include:

  • Swift – an SMS notification tool. This automates communications and alerts, keeping customers informed in a timely way while reducing operational demands.
  • NetPS – a survey and analysis tool that measures satisfaction, benchmarks performance, and harnesses in-depth insights to deliver better business outcomes.
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Expanding our offer

As part of the acquisition Webtools Energy’s staff and clients have also joined Agility. Brett O’Donnell, Webtools Founder and CEO, has taken on a new role as Head of Front End client solutions for Agility.

Our community of clients now also includes Simply Energy and Sumo in Australia, and Genesis Energy, Meridian Energy and Contact Energy in New Zealand.