It’s quick and easy for potential customers to sign up; all they need to do is answer a few questions and they’ll be enrolled in no time.
Acquiring new customers is a costly business. Online sign up lowers customer effort and helps you stay competitive, but also reduces costs and creates efficiencies.
As a customer goes through the stages of opening an account, it will automatically generate correspondence, service orders and market switching actions based on account status, notifications received from other parties and direct user instructions.
If you're using an external sales channel, you can provide them with logins and they are ready to start selling.
No more standing in queues. Your customers can manage their accounts the easiest and quickest way, 24/7.
Your business relies on happy, satisfied customers.
My Account gives your customers instant access to a whole range of online services ranging from billing and payment history, choice of paperless or paper bills through to checking consumption, moving in/out or request a payment extention.
It can all be done online without picking up the phone.