Agility CIS appoints new Head of Client Value for Australia and New Zealand

Agility CIS today announced the appointment of Thomas Macaulay as Head of Client Value for Australia, New Zealand & the Pacific Islands.

This new Melbourne-based role is part of Agility’s focus on its existing and new clients, and will be responsible for driving improved business value for clients and adoption of Agility’s SaaS and enterprise utility billing solutions.

Thomas brings to Agility a deep understanding of the utilities industry having spent eight years in senior business development leadership roles within the sector. He served most recently as Head of the Telecommunications and Utilities Segment for Equifax, a leading Australian data and insights company. In this role he delivered outstanding value and growth for some of Australia’s most successful energy retailers.

Prior to this he served as Client Executive for Veda (who were later acquired by Equifax) and in business development roles for Analytics8 and IBM.

David Forsyth, CEO of Agility CIS, commented:

“Agility is investing significantly in our product development, customer facing and delivery capabilities, so that we can provide market-leading solutions for our clients in Australasia and internationally.

Thomas’ appointment is integral to harnessing this investment. He offers deep industry experience, with a strong record of forging long-lasting relationships with utilities and he will help our clients leverage the full potential of our evolving product and technology offer.”

Thomas Macaulay, Head of Client Value, commented:

“Agility is an industry leader with two decades of experience in Australia and New Zealand. With new ownership Agility has the backing to accelerate the development of customer solutions to help businesses thrive in competitive, fast-moving utility markets.

I am excited to join Agility and look forward to building strong strategic partnerships and providing value to our utility customers, helping them acquire and retain customers and manage costs through our innovative software solutions and services.”

Agility CIS is a privately held company backed by SilverTree Equity, a London-based software and technology focused private equity firm, and Pioneer Capital, a leading New Zealand private equity firm.

For more than 20 years, Agility has provided established energy retailers and new market entrants with leading end-to-end solutions to operate, grow, and drive efficiencies in the sector. In Australia, Agility leads the market with the largest number of energy retailers as clients.

In the past year Agility has been investing in its own growth and capability so it can accelerate the company’s product development roadmap and better support clients to thrive in competitive, fast-moving utility markets. In June 2020 Agility acquired Znalytics, a United States based cloud-native energy solutions company, to accelerate its product development roadmap and expand its global footprint.

Agility CIS is a market-leading provider of cloud-based utility billing and customer experience solutions globally.