The agreement provides Serviceworks with an industry-leading solution as part of its overall technology stack. There will continue to be a joint development program between the two organisations to further develop Orion and maintain its position as a world-class utility billing solution.
“We have had an on-going successful partnership with Agility CIS within Australia, and this new agreement is an important step for our business as we further develop our capabilities right across the utilities market for our current and future clients”, says Andrew Duncan, Managing Director, Serviceworks Group.
Serviceworks Management, founded in 1999, is a leading provider of specialist utilities services covering consulting, solutions development and customer management services. The Serviceworks Group, including Serviceworks Management, Connectnow and Switchwise was acquired by Computershare in August 2011. The group operates in Australia, New Zealand and the USA.