Energy customers today expect easy, intuitive experiences when it comes to their account and billing. Yet many retailers still use outdated customer information systems (CIS) and billing technology that slow down their operations and fail to meet the needs of their customers.
Znalytics has now been consolidated under the Agility CIS brand, combining our cloud-native SaaS platforms, deep industry experience and local market expertise to provide a complete retail energy solution.
Every month our industry experts pull together a comprehensive update for our clients on the key changes in the regulatory and compliance landscape for Australian energy retailers.
Agility CIS, a market-leading provider of utility customer information and billing systems solutions around the world, is pleased to announce that the acquisition of Agility CIS by SilverTree Equity and Pioneer Capital is now complete.